|9:00am - 9:00pm|
|Monday||7:00am - 9:00pm|
|Tuesday||7:00am - 9:00pm|
|Wednesday||7:00am - 9:00pm|
|Thursday||7:00am - 9:00pm|
|Friday||7:00am - 12:00am|
|Saturday||8:00am - 12:00am|
We have always believed that you should reach your destination on your terms and now prescheduling is here to offer you an even more tailored experience.Schedule Your Ride Now
Sample fares are estimates based on member pricing and do not include our 18% service charge that supports driver pay and health benefits. These fares do not reflect variations due to discounts, traffic delays, or other factors. Actual fares may vary and are subject to Alto’s Terms of Service.
Yes! We can preschedule you a ride with 24 hours advanced notice. Click here to book.
We know that predictable wait times are important to our customers. We also know that we will never be 2 minutes away from your door given that we own our cars and employ our drivers. So our commitment to you is to always be 10-15 minutes away when you book.
Once you download the app and choose your membership type, the first screen you’ll see when you login is “Where to?” Use this screen to type or drop a pin on your exact pickup location then proceed to the “Book Screen” to confirm your ride.
From the “Where to?” homepage in the app, scroll to the right to access your personal ride settings screen. Here you are able to adjust your music Vibe as well as turn on Do Not Disturb mode for a non-conversational trip.
Tap the “Profile” button at the bottom of the homepage and scroll down to “Promotions” and enter your promo code in the space provided. Please note, promo codes are case sensitive.
We are currently navigating Dallas and Fort Worth but are planning to gain ground to additional cities in 2020.