Alto | Redefining Rideshare

We are elevating the standard for passenger safety. Learn about our commitment to Clean, Safe Rides. 

The journey should matter as much as the destination

 

Core service area: Average pickup times 10-15 minutes for on-demand booking.

 

Extended service area: Expect longer pickup times. Prescheduled rides recommended. Check the Alto app for more details on wait times in this area.

Dallas / Fort Worth
Sunday
9:00am - 10:00pm
Monday
6:00am - 10:00pm
Tuesday
6:00am - 10:00pm
Wednesday
6:00am - 10:00pm
Thursday
6:00am - 12:00am
Friday
6:00am - 1:00am
Saturday
8:00am - 1:00am

Now Driving Dallas and Fort Worth

We are currently navigating the DFW metro area and are growing every day. Stay tuned for our expansion to new cities soon.

Where should we go next?

Prescheduling has arrived

We have always believed that you should reach your destination on your terms and now prescheduling is here to offer you an even more tailored experience.

Schedule Your Ride Now

Join your city's waitlist

Alto is gaining ground and we want you to come along for the ride. Help us pave the way for our path ahead by joining your city’s waitlist and be the first to know when we drive into your town.

Fare Estimator

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Origin Address

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Destination Address

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Estimated Fare

$42

Sample fares are estimates based on member pricing and do not include our 18% service charge that supports driver pay and health benefits. These fares do not reflect variations due to discounts, traffic delays, or other factors. Actual fares may vary and are subject to Alto’s Terms of Service.

Things to know to get on the road


Does Alto offer pre-scheduled rides?

Yes! Pre-scheduled rides are available to all Alto Members. Download the Alto app to become a Member, then click here to preschedule a ride. We recommend prescheduling for airport trips, appointments, special events, and more. Please book at least 24 hours in advance.

How do I request a ride or delivery on demand?

Download the Alto app and set up your membership. Use the Ride screen to add your pick up (Where from) and drop off (Where to) locations. Click Confirm to see an estimate for your trip and complete your booking. Use the Deliver screen to book concierge services including restaurant pickup, grocery shopping, or small package delivery. Delivery is currently available in Dallas and Fort Worth and will be expanding to additional cities soon.

What protocols are in place for COVID19?

Today, our clean, safe rides are cleaner and safer than ever. Your Alto is disinfected between every passenger and equipped with a protective barrier and HEPA air filter. Both drivers and riders are required to wear a mask at this time.

How do I add a promo code?

Tap the Profile button at the bottom of the homepage. Next tap Promotions and Add Promotions to enter your promo code in the space provided. Please note, promo codes are case sensitive.

How do I make adjustments to my membership?

Tap the Profile button at the bottom of the homepage. Next tap Membership to see current information on your Membership status. From here you can cancel or resume your Membership anytime.

Why is there a 10-15 minute wait?

We’ve built Alto around 10-15 minute pick up times so we can bring you the highest quality experience with consistent, company-owned luxury vehicles that are cleaned between every passenger. Wait times change based on location and time of day. Check your app for up-to-date wait information regarding ETAs.