We exist to create remarkable journeys

Safe rides in clean cars called to your door in minutes

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1. Book your ride

Every Alto is only 10 - 15 minutes away. Book your ride then relax until we arrive.

2. Confirm your ride

Confirm your exact location and avoid pickup confusions. Either type your address or drag the pin on the map.

3. Track your ride

Once your Alto is booked, swipe up in the app to view your booking details and the estimated time of arrival for your pickup. We will send you a push notification when your car arrives.

4. Know your ride

Swipe up in the app to get details on your ride including your driver’s profile and Alto vehicle number. Tap “Identify Vehicle” in the app and your car’s grille lights will light up on arrival.

Safe

Professionally trained employee drivers

Clean

Fleet of Alto branded luxury vehicles

Consistent

10-15 minute pick up window every time

Things to know to get on the road

Does Alto offer pre-scheduled rides?

At this time, all Alto rides are booked on demand, however pre-scheduling is a feature we are working on for the future.

Why is there a 10-15 minute wait?

We know that predictable wait times are important to our customers. We also know that we will never be 2 minutes away from your door give that we own our cars and employ our drivers. So our commitment to you is to always be 10-15 minutes away when you book.

Are you in other cities?

We are currently navigating Dallas but are planning to gain ground to additional cities in 2020.

How do I request a ride?

Once you download the app and choose your membership type, the first screen you’ll see when you login is “Where to?” Use this screen to type or drop a pin on your exact pickup location then proceed to the “Book Screen” to confirm your ride.

How do I personalize my ride?

From the “Where to?” homepage in the app, scroll to the right to access your personal ride settings screen. Here you are able to adjust your music Vibe as well as turn on Do Not Disturb mode for a non-conversational trip.

How do I add a promo code?

Tap the “Profile” button at the bottom of the homepage and scroll down to “Promotions” and enter your promo code in the space provided. Please note, promo codes are case sensitive.

Have more questions

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